Your on-demand support team
We can support your business through times of growth, peak periods or as an ongoing extension of your team. Offering customer support, marketing, web design, social media, admin services - we're able to help in most aspects of your business.
Amy and Sophie co-founded Mint Live in 2018 and both bring a wealth of experience and knowledge in customer service and marketing. Having both worked in the industry they identified a niche opening to work in a way that no other company of this type currently is. By placing an emphasis on quality, being accessible and flexible brings a whole new way of working, whether you're looking to outsource aspects of your business or become part of the Mint Live team!
WE'VE GOT YOU COVERED
Phone, email, text, live chat and social
Fluent in many systems; implementation and training available
Creating and updating KBs, FAQs, and articles
Work plan designed specifically for your brand’s needs
Sophie & Amy, along with their team at Mint Live, have helped us navigate the biggest peak seasons for us at Bloom & Wild. When the inbox has been soaring, It's been a relief to have such a trustworthy team on hand to continue delighting our customers to our usual high standards. Their flexibility and the level of customer service they have been able to provide is exceptional and we look forward to continuing our partnership with them!
Lead Customer Delight Manager
Having Mint Live focus on our social media and marketing has taken away the time and stress we would usually have put into getting our name out there. They have delivered tangible results and we have seen an uptake in business directly as a result of their work. We can now focus on the building work knowing they have our marketing under control. They were also very approachable and always available when needed, meeting deadlines and keeping the whole project on track
Firstly like to say how amazing you girls are. I was looking for a website designer but someone who would listen to me and also bring new ideas to the table, well ladies that's just what I got when I met you.
You came up with amazing ideas, which made my website stand out and look unique and that is what the Boutique is all about.
Nothing is too much trouble even your mascot Olly has helped, as he gave us an idea to put our pooch on our website.
Still, now you are at the end of a telephone, and your customer service is first class.
Look forward to working with you in the future