As businesses begin to grow, it’s a given that the number of tasks on your to-do list increases exponentially too. Saving time and costs,...

Mint Live doesn’t operate on a one-size-fits-all basis, as we know that just isn’t how business works. We want to work with you, and...

During the month of February, a large proportion of us at Mint Live will be coming together to raise some funds for the charity ‘Choose...

Plenty of small businesses that are just starting out do not have the expendable income of much larger businesses, which means they have...

2021 was another year filled with uncertainty and whilst we'd be lying if we said it wasn't hard sometimes, we are so proud of everything...

Complaints are hard to hear, and we fully understand why it may be difficult to not take them personally. It’s important to see...

Outsourced customer support may sound like a taboo phrase to some businesses. To some it means insufferably long hold music, customers...

The colder months are steadily approaching, with days becoming shorter, darker and generally a little more grey. Whilst working from home...

It’s a frequent misunderstanding that outsourced customer support is only something suitable for larger, established businesses. The fact...

Ensuring you have a good connection with your employees is vital to the foundation of any great team. This lays the groundwork for a team...

It seems as though in this day and age, we’re always plugged in, switched on, tethered to the online world. Now this isn’t to lessen the...