Mint Live's Ultimate Guide to Outsourcing Customer Service & Admin:
As businesses begin to grow, it’s a given that the number of tasks on your to-do list increases exponentially too. Saving time and costs,...
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Customer Support
Customer Support
How can we help?
Customer Support
Customer Support
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Selina
Apr 21, 20223 min
Types of Customer Support We Offer
Mint Live doesn’t operate on a one-size-fits-all basis, as we know that just isn’t how business works. We want to work with you, and...
Selina
Feb 8, 20221 min
Mint Walks: February Fundraising for Choose Love Charity
During the month of February, a large proportion of us at Mint Live will be coming together to raise some funds for the charity ‘Choose...
Selina
Feb 1, 20222 min
Why Having a Website is Integral for a Small Business.
Plenty of small businesses that are just starting out do not have the expendable income of much larger businesses, which means they have...
Selina
Jan 6, 20223 min
Mint Live 2021 Round-Up
2021 was another year filled with uncertainty and whilst we'd be lying if we said it wasn't hard sometimes, we are so proud of everything...
Selina
Nov 23, 20213 min
Tips on Handling Customer Complaints
Complaints are hard to hear, and we fully understand why it may be difficult to not take them personally. It’s important to see...
Selina
Nov 8, 20213 min
How we Assure Quality in our Outsourced Customer Service
Outsourced customer support may sound like a taboo phrase to some businesses. To some it means insufferably long hold music, customers...
Selina
Oct 15, 20213 min
Employee Well-Being During the Winter Months
The colder months are steadily approaching, with days becoming shorter, darker and generally a little more grey. Whilst working from home...
Selina
Sep 17, 20213 min
5 Reasons Why Your Business isn't Too Small to Outsource
It’s a frequent misunderstanding that outsourced customer support is only something suitable for larger, established businesses. The fact...
Selina
Sep 1, 20214 min
How we keep our remote team members connected:
Ensuring you have a good connection with your employees is vital to the foundation of any great team. This lays the groundwork for a team...
Selina
Aug 19, 20213 min
Why the Human Touch is so Important to Customer Service:
It seems as though in this day and age, we’re always plugged in, switched on, tethered to the online world. Now this isn’t to lessen the...
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